FFT Comments

When asked on the NHS Friends and Family Test questionnaire ’How likely are you to recommend our dental practice to friends and family if they needed similar care or treatment?’ in both June 2017 and July 2017,  100% answered Extremely Likely/Likely 

These are some of the comments left in response to then being asked ‘Thinking about your response to this question, what is the main reason why you feel this way?’

‘Friendly service I’ve found at all times’

‘Dominic totally put me at ease & the tooth extraction was easily the most ‘painless’ experience I have ever had.  Many thanks indeed’

‘Tom was extremely polite & gentle too.  It is actually a pleasure to attend the dentists surgery here.  Many thanks’

‘My dentist Rosie is fantastic!’

‘Professional & friendly service as always’

‘Excellent service, kind and I am able to discuss my treatment’

‘Great treatment and painless!’

‘Every aspect of this practice – excellent’

‘Brill staff and very friendly

‘Because you are flexible and try every possible way to accommodate difficulties faced by patients in trying to get appts (when delayed by “whatever”…) and it’s done with a very supportive and understanding manner along with the expected very professional attitude’

‘Really caring and make you feel at ease’

‘Always made to feel welcome and at ease.  Helps us understand what is happening, why, and how to prevent it! Excellent care. Comfortable experience’